Please see link below to download the HOW TO KNOW WHERE TO GO FOR URGENT AND EMERGENCY CARE video:

https://setrust.box.com/s/di1a2l5uyusa57r382ffmq8rdiqgygxm

The surgery will be closed on:

• Wednesday 25^th & Thursday 26^th December 2024
• Wednesday 1^st January 2025

Please order your repeat prescription 7 days in advance of when it is required.

This is to allow the GP practice and Community Pharmacy time to process your prescription, to ensure you do not run out of your medicines when the GP practice or community pharmacy is closed

Please do not order an increased supply of medicines if you do not need them.

Only order a prescription for the medicines you actually require.

Click on the link below to access information about average Outpatient waiting time information by Health and Social Care Trust and by Specialty across Northern Ireland.

My Waiting Times NI - DOH/HSCNI Strategic Planning and Performance Group (SPPG) – formerly HSCB

From Wednesday 22 February 2023 we are located on Level 1 in the new Lisburn Primary Care Centre at the Lagan Valley site.  Repeat prescription ordering will operate as normal and there is no need for early request of medication.

Moving Notice

For information regarding the new Lisburn Primary and Community Care Centre please click on the link below:
https://setrust.hscni.net/contact-us/facilities/lisburn-primary-and-community-care-centre/

We have installed a software package that allows us to send text messages to patients’ mobile phones.  Text messages are faster and more ecologically friendly than writing to you and are often more convenient than a telephone call or message.

We will send a reminder for all routine appointments such as Asthma, Flu and Diabetic etc to patients over 16 years of age.  If you wish to register for this service, please complete the consent form.

Following guidance received from the Health & Social Care Board we have decided to make changes to the system for ordering prescriptions.

Patients who receive items on a repeat prescription MUST order them directly from us and not from their chemist, except in exceptional circumstance. 

This can be done:

When we are open

• Face to face at the reception desk
• Phoning the practice (028 9260 3111) - please avoid calling 8.30-9.30am when patients are ringing for urgent appointments.

24 hours a day, 7 days a week, 52 weeks a year

• On the Repeat Prescribing Line (028 92501289)
• Online via the Practice website 

You can specify ONE chemist to collect your repeat prescriptions from the surgery. If you wish to use this service, please ask reception for a consent form.

If you change your mind or wish to change the chemist you use at a later date, then you must let us know.

CONSENT FORM