Noticeboard

Important Notice

The Practice has been informed by the Health & Social Care Board that some patients have been contacted by “bogus callers” claiming to be linked to the Practice in order to sell products or extract financial information including bank details.

If you receive a call of this nature, DO NOT disclose any personal information and contact the surgery immediately.

Think - 3 before GP

GPs and their wider team need time to give patients the best care they possibly can. You can help free up time for those who really need expert advice by considering three alternatives before booking an appointment. Find out more - 3 Before GP

Out of Hours

LAGANDOC, the local out of hours provider, looks after the urgent needs of patients from 6.00 pm to 8.30 am weekdays, and 24 hours at weekends and bank holidays.  Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Repeat Prescriptions

You can order you repeat prescriptions 24 hours a day, 7 days a week, on the 24 hour repeat prescription line (028 9250 1289) or through this website with your login (ask at reception for details).

 

 

 

 

Welcome to Drs Ryan, McGuinness, McAfee & Donaghey - Lisburn Health Centre

GP Partners

 

Through this website we hope to improve our services to all of our patients and enable you to find the information required at the click of a mouse.  You can order repeat prescriptions online, download registration forms, cancel existing appointments, change the contact details we hold for you and much more.

We take pride in offering a high quality service that is friendly, prompt and comprehensive. Please take a look around the website for further information about the Practice and the wide range of services that we offer. You will also find other health-related information and links that we hope will be useful.

Practice Closures 

We are closed over the Christmas and New Year period on the following dates:

Monday 27 December 2021

Tuesday 28 December 2021

Monday 3 January 2022

For urgent medical problems during this time, please ring Lagandoc on 028 9260 2204.

Please ensure your repeat prescriptions are ordered and dispensed by your pharmacy in good time to avoid running out while the surgery and pharmacy are closed over the holidays.

Flu Vaccination

All eligible patients have been sent an invitation letter to book an appointment for their annual flu vaccination - please only book an appointment upon receipt of an invite letter.  If you feel you are eligible to receive the flu vaccination and have not received your invitation letter, please contact Reception to arrange an appointment.

Alternatively you may receive the vaccination free of charge from some local pharmacies.  

We would request any patient who has received a flu vaccination from anyone other than your GP / Practice Nurse to let us know so that we can update your medical record.

Coronavirus Booster Vaccine Update

The Covid-19 booster vaccine is now available and being rolled out in age order and to various at risk groups. 

Please note:

  • you cannot receive the booster if you  have tested positive for Covid-19 within the previous 28 days. 
  • There must be at least 6 months between your second Covid-19 vaccine and your booster.  If you have not received an invitation but feel you are eligible please contact reception for an appointment.

GP Services

During the Covid-19 pandemic we continue to provide general medical services.  However, we cannot offer advanced booking for routine appointments. All face-to-face appointments are booked after telephone triage with a GP / Advanced Nurse Practitioner.

We now provide a daily telephone triage service with routine calls logged from 8.30 am each day.  We can only accommodate a limited number of routine requests each day.  Urgent calls will be given priority.

The GPs have directed Reception staff to ask all patients for an overview of their medical problem to help determine the best course of action to help them.

We are constantly updating and streamlining our systems in response to a rapidly evolving situation.  We can forward sick lines to your mobile phone and arrange video/photo consultations where necessary.

Patients attending surgery

To ensure the safety of our patients, staff and GPs, you should NOT visit the surgery unless you have been told to by a member of the Practice team.

If you are asked to attend the surgery, please arrive at your exact appointment time and not earlier for your own safety and that of others as we are trying to limit the number of patients in our waiting area at any one time.

You will be asked to wash your hands in warm, soapy water before entering the waiting area.

If you are attending an appointment with the Practice Nurse, please wear clothing that will enable quick access to your arm so that she can conduct your vaccination, bloods or BP check quickly and efficiently.

Coronavirus - Face Coverings

Since 10 August 2020 the use of face coverings in certain indoor settings, such as shops or shopping centres, has been mandatory.

We ask that you wear a face mask or covering for your appointment with a GP, the Practice Nurse or the Treatment Room.

Information on NI Direct states that  'There is no need to get a letter from a doctor or government to show that you do not need to wear a face covering. If you have a condition which means you cannot wear a face covering you only need to say, if asked, that you cannot wear a face covering because you are exempt'. 

Further details are available at https://www.nidirect.gov.uk/articles/coronavirus-covid-19-face-coverings

Covid-19 Vaccine Verification

We have been advised that the Department of Health is working on a solution to enable proof of vaccination to the agreed standard for international travel.

Please note that neither GPs nor other Health Care organisations are able to issue letters to the agreed standard for travel purposes.

How to find your health and care number

The Health & Social Care Board has provided links to a patient video across social media platforms showing how to find your health and care number:

https://twitter.com/HSCBoard/status/1382058507390754822?s=20

https://www.facebook.com/healthandsocialcareboard/posts/2873094982904864

https://www.instagram.com/p/CNnh8b7owGr/

Repeat Prescriptions

Please do not collect prescriptions at Reception. During the current Coronavirus pandemic, all prescriptions should go to a nominated chemist. 

If you need a repeat prescription, please use our 24 hour repeat prescribing line (028 9250 1289) and ensure you provide the name of your preferred chemist along with your name, date of birth, telephone number and medication you wish to order.

Stay at home guidance

For stay at home guidance for people with confirmed or possible coronavirus infection please click on the link below:

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection

To keep up to date with the latest Public Health Agency advice please click the link below:

https://www.publichealth.hscni.net/news/covid-19-coronavirus

Information For Parents & Carers

This leaflet advises what you should do if your child or anyone you live with has any symptoms of Covid-19.

Help Fight Against COVID-19

This poster presents the PRINCIPLE trial which aims to find treatments that reduce hospital admission and prove symptoms for people with COVID-19. 

To find out more and see if you are eligible to join the trial, please visit https://secure.phc.ox.ac.uk/ni or telephone freephone 0800 138 0800 to the study team.

NI Your NHS needs you vaccine research registry

People in Northern Ireland can join the Covid-19 vaccine research registry.  Further information is available on PHA website

Do I Need To Keep My Child Off School?

This poster outlines different conditions and how long/if you should keep your child off school.

GETTING THE MOST FROM YOUR HEALTH SERVICE

This leaflet explains how best to use general practice services.

General Data Protection Regulations (GDPR)

Our Privacy Notice explains why our Practice collects information about you, how we keep it safe and confidential and how that information may be used.

Our Privacy Notice can been seen  here.

Disabled Access

The health centre is located opposite a large public car park which operates a pay and display system.  Car parking spaces for those registered disabled are available on this site. 

There are a limited number of disabled car parking spaces available on the health centre site and the building itself has been adapted to accommodate disabled patients.

Employee's Statement of Sickness

If you are an employee and have been off sick for 4 days or more in a row and need to claim Statutory Sick Pay from your employer use form SC2 at the link below:

https://www.gov.uk/government/publications/statutory-sick-pay-employees-statement-of-sickness-sc2

(Site updated 19/11/2021)
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