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Important Notice

The Practice has been informed by the Health & Social Care Board that some patients have been contacted by “bogus callers” claiming to be linked to the Practice in order to sell products or extract financial information including bank details.

If you receive a call of this nature, DO NOT disclose any personal information and contact the surgery immediately.

Think - 3 before GP

GPs and their wider team need time to give patients the best care they possibly can. You can help free up time for those who really need expert advice by considering three alternatives before booking an appointment. Find out more - 3 Before GP

Out of Hours

LAGANDOC, the local out of hours provider, looks after the urgent needs of patients from 6.00 pm to 8.30 am weekdays, and 24 hours at weekends and bank holidays.  Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.


Appointments can be made through reception. Telephone 028 9260 3111 or via this website with your login (ask at reception for details). Normal appointments are for 10 minutes only and cannot accommodate two people unless prior agreed by the doctor.  Please note that appointments that will require longer than 10 minutes such as minor surgical procedures or private medicals are not appropriate to book online and should be booked by telephone.

Repeat Prescriptions

You can order you repeat prescriptions 24 hours a day, 7 days a week, on the 24 hour repeat prescription line (02892603111 option 1) or through this website with your login (ask at reception for details).


The Practice will be closed from 1pm on Thursday 30 January for staff training.  For urgent medical problems during these periods, please ring Lagandoc GP Out of Hours Service on 028 9260 2204.





Admin Staff (f)

Practice Management

In addition to the doctors and nursing staff, the Practice employs 7 receptionists, some of whom are part-time. They are available to answer patients' enquiries and book appointments. They manage requests for repeat prescriptions and will communicate results of tests where appropriate. Their job is very busy and demanding so please be patient.

The reception team is lead by Mrs Roberta Crothers, our Reception Manager. She is responsible for the day-to-day running of the practice, including co-ordination of clinics and surgeries.

Helen Ewart (Mrs)

BA (Hons) Business Studies, BSc (Hons) Business Management, Dip LCCI Administration, Dip Legal Studies

Our Practice Business Manager is responsible for the overall management and development of the Practice.

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