Important Notice

The Practice has been informed by the Health & Social Care Board that some patients have been contacted by “bogus callers” claiming to be linked to the Practice in order to sell products or extract financial information including bank details.

If you receive a call of this nature, DO NOT disclose any personal information and contact the surgery immediately.

Think - 3 before GP

GPs and their wider team need time to give patients the best care they possibly can. You can help free up time for those who really need expert advice by considering three alternatives before booking an appointment. Find out more - 3 Before GP

Out of Hours

LAGANDOC, the local out of hours provider, looks after the urgent needs of patients from 6.00 pm to 8.30 am weekdays, and 24 hours at weekends and bank holidays.  Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Repeat Prescriptions

You can order you repeat prescriptions 24 hours a day, 7 days a week, on the 24 hour repeat prescription line (028 9250 1289) or through this website with your login (ask at reception for details).





Telephone Advice

The practice does not offer routine telephone consultations.

The Practice operates a Triage System where a patient contacting the surgery with a request for same day access is contacted by a member of the Primary Care Clinical Team who will decide the appropriate clinical management. If you require same day access you should request this as soon as possible after 8.30am. The receptionist will ask the nature of the problem as this will help the clinician to prioritise your call.  We understand if you would rather not provide this information however this may delay your treatment.

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