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Noticeboard

Important Notice

The Practice has been informed by the Health & Social Care Board that some patients have been contacted by “bogus callers” claiming to be linked to the Practice in order to sell products or extract financial information including bank details.

If you receive a call of this nature, DO NOT disclose any personal information and contact the surgery immediately.

Think - 3 before GP

GPs and their wider team need time to give patients the best care they possibly can. You can help free up time for those who really need expert advice by considering three alternatives before booking an appointment. Find out more - 3 Before GP

Out of Hours

LAGANDOC, the local out of hours provider, looks after the urgent needs of patients from 6.00 pm to 8.30 am weekdays, and 24 hours at weekends and bank holidays.  Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Appointments

Appointments can be made through reception. Telephone 028 9260 3111 or via this website with your login (ask at reception for details). Normal appointments are for 10 minutes only and cannot accommodate two people unless prior agreed by the doctor.  Please note that appointments that will require longer than 10 minutes such as minor surgical procedures or private medicals are not appropriate to book online and should be booked by telephone.

Repeat Prescriptions

You can order you repeat prescriptions 24 hours a day, 7 days a week, on the 24 hour repeat prescription line (02892603111 option 1) or through this website with your login (ask at reception for details).

PRACTICE EARLY CLOSURE

The Practice will be closed from 1pm on Thursday 30 January for staff training.  For urgent medical problems during these periods, please ring Lagandoc GP Out of Hours Service on 028 9260 2204.

 

 

 

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Getting the most from your health service

 

Text Message Reminders

We have installed a software package that allows us to send text messages to patients’ mobile phones.  Text messages are faster and more ecologically friendly than writing to you and are often more convenient than a telephone call or message.

We will send a reminder for all routine appointments such as Asthma, Flu and Diabetic etc to patients over 16 years of age.  If you wish to register for this service, please complete the consent form below and return it to reception. Find out more



IMPORTANT CHANGES TO REPEAT PRESCRIPTIONS

Following guidance received from the Health & Social Care Board we have decided to make changes to the system for ordering prescriptions.

Patients who receive items on a repeat prescription MUST order them directly from us and not from their chemist, except in exceptional circumstance. 

This can be done:

When we are open

  • Face to face at the reception desk
  • Phoning the practice (028 9260 3111) - please avoid calling 8.30-9.30am when patients are ringing for urgent appointments.

24 hours a day, 7 days a week, 52 weeks a year

  • On the Repeat Prescribing Line (028 92501289)
  • Online via the Practice website 

You can specify ONE chemist to collect your repeat prescriptions from the surgery. If you wish to use this service, please ask reception for a consent form.

If you change your mind or wish to change the chemist you use at a later date, then you must let us know.

pdf.jpg CONSENT FORM


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